Terms of service

Terms of Service

Last updated: August 13, 2025

This website is operated by Pets Standard. Throughout the site, the terms “we”, “us” and “our” refer to Pets Standard. Pets Standard offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink, including our Privacy Policy.

1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer over secure networks.

3. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied upon without consulting more accurate sources.

4. Products and Services

All products are subject to availability. We reserve the right to discontinue any product at any time.

We have made every effort to display product images and descriptions as accurately as possible. However, we cannot guarantee that your device’s display of any color will be accurate.

5. Pricing and Billing

Prices for our products are subject to change without notice.

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be fraudulent or placed by resellers.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

6. Shipping and Delivery

We process orders within 1–3 business days. Delivery times may vary depending on location and external factors.

Pets Standard is not responsible for delays caused by carriers, customs, or other external circumstances beyond our control.

7. Returns and Refunds

Our refund and return policy is outlined separately on our website. By making a purchase, you agree to those terms.

8. Third-Party Services

We may provide you with access to third-party tools or services, including payment processors such as PayPal and services powered by Shopify.

We are not responsible for examining or evaluating the content or accuracy of third-party services and we do not warrant them.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate any regulations or laws

  • To infringe upon our intellectual property rights

11. Limitation of Liability

Pets Standard shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use of our service or products.

12. Indemnification

You agree to indemnify and hold harmless Pets Standard from any claim or demand arising from your breach of these Terms.

13. Changes to Terms

We reserve the right to update, change or replace any part of these Terms at any time by posting updates to our website.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Guatemala.

15. Contact Information

Questions about the Terms of Service should be sent to us at:
Shopify_Bussiness@proton.me